Principles of Care in Care Setting That Ensure Client Empowerment Assignment

Principles of Care in Care Setting That Ensure Client Empowerment - Assignment Example The paper will also dwell on the need of safeguarding client confidentiality and existing legislation that protects the sharing of such information to non-authorised persons. Another principle of care that will be discussed is the need to enable the client make informed choices and respect the human dignity of the client while offering personalised care attention. The paper will also focus on the ways in which different cultural beliefs and preferences of the clients may affect care delivery and suggest measures that care workers can implement in order to avoid cultural prejudices and stereotypes during care delivery. Client empowerments entails a process of change that enables people gain more information about themselves and take more control of their lives through identifying and working with others for the change. Empowerment is an interactive process that enables people experience personal and social change that facilitates people to influence the institutions and environments i n which they live. Ideally, client empowerment in care setting can be termed as a developmental process that entails the four stages of entry, advancement, incorporation and commitment. The entry stage in client empowerment is motivated events that affect an individual, immediate family or certain aspects that foster empowerment such as supportive peer relationships, mentoring and social or political relations. However, empowerment in a care setting can be initiated through orientation or counsel through helping individuals who seem powerless in the society by enabling them to understand the power dynamics at work, develop critical skills and capabilities to exercise control of their lives without interfering with the rights of others in the society.

Do Not Learn as a Machine Essay Example for Free

Do Not Learn as a Machine Essay It’s twelve at night. Tons of papers and a cup of coffee on the desk prepared for pulling an all-nighter. Studying for the exam tomorrow, cramming tons of class-notes and materials. Students are fighting for an A. However, what do we expect them to learn from it? Is it even beneficial to them? After all, most students forget almost everything as soon as they finish the exam. Apparently, there are some fundamental problems in our current educational system. In the three essays, â€Å"The ‘Banking’ Concept of Education† by Paulo Freire, â€Å"Against School† by John Taylor Gatto and â€Å"The Achievement of Desire† by Richard Rodriguez, the authors realize different problems of the educational system and have different opinions about it. In my point of view, the main problem in the current educational system is that it encourages students to receive information meekly, without doubting, questioning or even understanding the material. As a result, these students resemble machines which acquire many facts but can barely develop their own critical thinking. The three aforementioned authors have differing opinions on the current educational system, but they all describe it as a system where students merely receive information but do not undergo critical thinking. In â€Å"Against School,† Gatto states that the educational system is a scheme the government uses to make people more â€Å"manageable† by reducing their critical judgment. To achieve this, school provide answers of every question to the students. It works because â€Å"Easy answers have removed the need to ask questions† (Gatto 155). It is true. Since students were taught in their early life that teachers are absolutely right, and that they should obey the authorities, as a result, most of them do not judge the teachers’ explanations. As they grow up, students tend to find the answers from books or teachers instead of figuring the answer out by themselves. Thus, their critical and original thinking have been obliterated completely under this educational system. Moreover, the boredom of schooling successfully removes the students’ curiosity which drive them to ask questions. A similar idea appears in â€Å"The ‘Banking’ Concept of Education. Freire uses the term â€Å"banking system† to describe the educational system where the teachers deposit a large amount of knowledge on the students. Students soon become receptacles which â€Å"extend only as far as receiving, filling, and storing the deposits† (Freire 1). These students do not understand how the information related to the real world, and can neither apply the knowledge to the real world problem nor develop their own critical thinking. In â€Å"The Achievement of Desire†, Rodriguez mainly describes his early life as a successful student. It gives a concrete example to support Gatto and Freire’s opinion. As he describes himself as a â€Å"great mimic; a collector of thoughts, not a thinker† (203), it fits Gatto and Freire’s description about the educational system, that even a considerably â€Å"successful† student could not perform critical and original thinking. Under this type of educational system, students try to find their way to achieve high scores. However, it turns out that the best way to be successful in this system isn’t the best way to learn. In the essays, the authors describe how the â€Å"successful† student is like. According to Freire, â€Å"The more meekly the receptacles permit themselves to be filled, the better students they are† (1). In order to be considered â€Å"good† under this system, students need to receive a large amount of facts on a superficial level. The best strategy is not to think, not to question, just believe and memorize it. Freire observes a phenomena in which teachers talk about contents â€Å"which are detached from reality, disconnected from the totality that engendered them† (1). In this way, students acquire tons of facts and maybe enhance their memorization ability, but fail to understand how these facts are connected to the daily life. In â€Å"The Achievement of Desire,† Rodriguez realizes that he was the â€Å"worst student,† even though he was considered â€Å"successful† in the system. â€Å"He becomes in every obvious way the worst student, a dummy mouthing the opinions of others. But he would not be so bad—nor would he become so successful, a scholarship boy—if he did not accurately perceive that the best synonym for primary ‘education’ is ‘imitation’† (203). The scholarship boy noticed that the best way to succeed in this system is to borrow and copy the ideas of others. Clearly we know that this is not the way to learn, as learning requires original processes. Therefore, it can be concluded that being successful in the educational system is not the same as being successful in learning. My experience supports this. Some teachers in my high school ask students to memorize all the model answers to every possible question that might be asked on the standardized test, but do not give explanations or have activities which could actually help students understand. The aim of teaching would then become merely the test scores. My physics teacher kept reminding us how many students got an A in a standardized test under his training, which emphasized becoming â€Å"machines for solving problems. † Being these machines could improve our performance on a test; however, we did not retain any substantial knowledge throughout the class, some even losing the motivation to learn afterwards. Solutions to a problem can be simple once we understand the cause of it. In the essays, the authors suggest their individual solutions. Freire suggests to oppose the â€Å"banking system,† by implementing a â€Å"problem-posing system. † In a problem-posing system, teachers pose some problems related to the world and ask the students to attempt to solve them without a straight forward answer (Freire 7). Students would then have the chance to explore the respective topic by themselves, think about every possible solution creatively. It takes time for all students to figure out the answer, and some of them may even fail to do it, but at least each student has tried to think about the problem. In this way, students are learning the material cognitively, and hence they will understand it more deeply and be able to apply the knowledge to the real world. Moreover, this system can motivate students to learn. According to Freire, â€Å"Students, as they are increasingly posed with problems relating to themselves in the world and with the world, will feel increasingly challenged and obliged to respond to that challenge† (8). When students try solving the problem, they are not being narrated by the boring materials and instead use their creative brainpower. They will find it fun to learn in this way and grow an enthusiasm to continue learning. In â€Å"Against School,† Gatto suggests to do the retrograde of the school’s mediocre influence on children. â€Å"School trains children to be employees and consumers; teach your own to be leaders and adventurers. School trains children to obey reflexively teach your own to think critically and independently† (155). To do this, we can educate children not only by books, but also encourage them to join different kinds of extra-curriculum activities such that they can grow interest in all areas. As an international student, I always compare the educational systems in America and Macau. I found that the educational system in America is relatively more â€Å"problem-posing† than my early education in Macau. Professors always give us chance to discuss and have more in-class activities. I fit in this problem-posing system and thus I can learn better and understand concepts more clearer. In conclusion, in order to learn cognitively and acquire the true knowledge, students should try to understand the materials before they decide to believe and cram it. Doxa means common beliefs and facts, while logos means the principle of knowledge. When students deeply understand it, they will attain the level of logos, not only doxa. It gives the students knowledge as well as the skill to derive other truths. To avoid being a machine, we should have our own thought and creativity. In the ideal problem-posing system, students can explore it in their way but not copying others’ ideas because they do not need to worry about their grades. They would then have their original opinion and thought, instead of meekly receiving information, being a mindless machine.

Atomic Bombing :: Essays Papers

Atomic Bombing When asked, many people can think of an event that changed their lives instantly. For example, a near death experience may lead a person to see that life is fragile and that it should be lived to the fullest. Unfortunately, sometimes these events require the loss of innocent lives. In 1945, the United States dropped nuclear bombs on the japanese cites of Hiroshima and Nagasaki in retaliation for the attack on Pearl Harbor. In the years following the attack, many writings have been published in order to capture the horrid nature of this event. The two that we will look at are â€Å"Hatsuyo Nakamura† by John Hersey, and â€Å"Atomic Bombing of Nagasaki Told by Flight Member† by William Laurence. Hersey’s Story chronicles life after the bombing for one of the survivors while Laurence tells the story of the attack through the eyes of one of the crew members aboard one of the bomber planes. Both readings focus on the drastic events of Hiroshima and Nagasaki thr ough the utilization of different styles while conveying two completely contrasting points of views; however, Hersey’s comes across more effectively in the end. One of the more apparent differences is that Hersey’s â€Å"Hatsuyo Nakamura† is written in the third person. Telling the story in the third person prevents readers from seeing things through that person’s eyes. However, it gives a clearer overview of the situation as opposed to breaking down the person’s every thought. In this case, we see the effects of the radation on Nakamura; described as being â€Å"weak and destute† in the aftermath of the bombing. She ends up living in a wooden shack for the next few years where she would â€Å"begin a courageous struggle† in order to â€Å"keep her children and herself alive.† These quotes capture the very essence of her struggle and at the same time promote a feeling of empathy for Nakamura. She continues to struggle for a long time; she justifies this with the phrase, â€Å"Shikata ga-nai†, meaning â€Å"It can’t be helped.† In telling Nakamura’s story in t he third person, Hersey conveys the true feelings and experiences of the bombing victims through a fictional character. Instead of putting out facts and figures, he creates a world in which the reader is able to become engrossed in and even at times experience vividly.

Maxson Rose, a Truly “Rose Woman”

Shuyang Ye Dr. Toni J. Morris ENGL 102 – 54 17. Feb. 2012 Maxson Rose, a Truly â€Å"Rose Woman† Roses are regarded as the most beloved flowers in the world, with its romantic meaning . In most occasions, rose represents love ,beauty and pleasure. Nevertheless, we seldom take rose into deep consideration. Regardless of its sweet side, this kind of flower with thorns shows its another unique characteristics—- dependent, and has a strong awareness of self-protection.The supporting role Maxson Rose in August Wilson’s play â€Å"Fences† takes on both sides of the characteristics of that flower. In the play, Rose puts the family’s unity at the most important place in her heart. Just as the title of the play Fences implies, she wants to build a fence around her family , not letting her family members hurt by others. She performs very well not only between Troy and Cory, but also Troy and Gabriel. From my point of view, she is a bridge between her h usband and son.We know from the play that Troy spent 15 years in prison, and became very good at baseball during the time in prison. But he always lives in the past , he prevents his son playing football in school team just because , he doesn’t want his son do better job in the field where he has no chance to become successful . Rose demands once and once again to persuade Troy to permit Cory play the football , and she always stops the argument between Cory and Troy about football. At the same time , she shows her sincere sympathy to Troy’s disabled brother Gabriel.She gave biscuits to Gabe though he wandered off; she tries to persuade Troy not to t live in the house which is paid by Gabe’s disabled subsidies for granted; and she also stops Troy from sending Gabe to mental hospital. Furthermore, she really plays the roles as flowers, especially she finally decides to accept Troy’s illegitimate daughter Raynell, Instead of begrudging the stagnant situatio n, she choose to bravely confront with the cruel fact that her husband has love affair with another woman as a way of self-protection. She said to Troy: Okay, Troy†¦you’re right.I’ll take care of your baby for you†¦ ‘cause †¦like you say†¦she’s innocent†¦and you can’t visit the Sins of the father upon the child. A motherless child has got a hard time. (she takes the baby from him. ) From right now†¦ this child got a mother. But you a womanless man. (1613) Maxson Rose is an ever-dutiful 1950s-era housewife, devoting herself to her husband and her family. But she do not let her husband Troy walking all over her when she learns about Troy’s love affair with Alberta.Even though their marriage seems draw a close emotionally, Rose tries her best to show sincere motherly qualities to Troy and Alberta’s illegitimate daughter Raynell. And at the end of the play , it is this generous and tolerant woman calling famil y’s unity and asks other family members to forgive Troy. She is truly a rose woman. Work cited August, Wilson. Fences. Literature: Reading, Reacting, Writing. Ed. Laurie G. Kirszner and Stephen R. Mandell. 7th ed. Boston: Wadsworth, 2010. 1572-625. Print.

In Jane Eyre love and marriage are important in different ways Essay

It is not personal, but mental endowments they have given you: you are formed for labour, not for love†¦I claim you not for my pleasure, but for my Sovereign’s service.† In the light of St John’s proposal, discuss the importance in Jane Eyre of love and marriage. In Jane Eyre love and marriage are important in different ways. In some relationships the two aspects are disconnected and in one they are eventually united. St John views marriage as a practical arrangement. ‘It is not personal’ shows that St John views marriage as separate from his emotions and love. This supported when he addresses his claim on her ‘for [his] Sovereign’s service.’ He feels that marrying Jane is something he has to do, and he is marrying her for the purpose of duty. This links to Victorian morality because marriage was generally viewed as something that was done for a purpose such as marrying for status, money or duty. The society would have frowned upon wild marriages based on love without a valid reason. Apart from St John’s loveless marriage principles, there are elements in the novel where love outweighs marriage, but eventually equalises which is reflected in Rochester and Jane’s relationship. There is also a passionate at first marriage which then becomes incomplete and loveless and this is shown through Bertha and Rochester’s marriage. St John and Jane’s relationship is one which is more associated with friendship, and the fact that they are cousins, that Jane is in love with Rochester, and St John is in love with Rosamond Oliver means that there is never any romantic link between the two. There is no love and Jane identifies this. ‘We did not love each other as man and wife should†¦we ought not to marry’ Jane’s views are very individualistic as society would have not have approved of her ideas that marriage should be the product of true love and passion. Of course St John disagrees with this idea and in fact thinks the opposite so his ideas of love and marriage correspond with those of society. He tells Jane that ‘[she] is formed for labour, not for love’ which is important because it highlights the reason he is marrying her. ‘Labour’ shows that he thinks that Jane is someone who would be a good missionary’s wife and potential child bearer but it suggests a very mundane style of living which is not what Jane wants. In some ways it seems as if St John is using her because the marriage doesn’t benefit her in any way. The verb ‘formed’ suggests that it is Jane’s destiny and fate to be a missionary’s wife. St John’s potential marriage to Jane is a direct contrast to if he was to marry Rosamond Oliver. ‘I love Rosamond Oliver so wildly†¦she would not make me a good wife.’ He loves Rosamond Oliver and his feelings towards her are passionate; the connotations on the adverb ‘wildly’ suggest not only passionate intensity but also that marrying Rosamond would be a wild, reckless decision. However as much as he loves her, his definition of a good wife is not someone who he loves and cares about but someone who is appropriate for his duty. The use, therefore, of St John’s proposal to Jane is a way of showing that he viewed the role of marriage as more important than love. Jane and Rochester’s relationship has three stages to it, which eventually, culminates in marriage. The first stage is their early relationship, which is filled with love and passion, but is also constantly bordered by social status. Jane and Rochester are kindred spirits ‘I feel akin to him’ there is a deeper connection immediately between the two which provides the basis of their love. On top of this the passion between the two of them is immense. ‘Come to the fire.’ When Rochester says this, it is an indication that he wants Jane to be closer and attracted to him.’ He represents the ‘fire’ and the passion which Jane’s life until then had been lacking. Rochester’s status is only due to experience but they are intellectually equal. Mr Rochester is used to giving orders and Jane receiving them. An important point however is Rochester’s constant portrayal of leaning on Jane. This evens out the social superiority he has over her, because each time he leans on her, and their relationship develops, Jane grows in social status. The next stage of their relationship is when Rochester proclaims his love for Jane and proposes.’ I summon you as my wife.’ This proposal can be compared to St John’s because even though both of them have the commanding tone, Rochester wants Jane for himself, not for duty. The verb ‘summon’ could indicate that that Rochester believes that being his wife is Jane’s destiny. Even though Jane accepts, she has doubts. These are amplified when she finds out about Bertha Mason. ‘Jane fears the â€Å"vapoury veil† that Jane Rochester will wear for an unequal marriage and secretly desires to tear it up; Bertha does it for her’ She is not willing to surrender her dignity for the sake of passion. In some ways the discovery of Bertha Mason is a blessing in disguise. She follows her head and not her heart and this leads to her leaving Thornfield, and Rochester. The final stage of their relationship is when Jane and Rochester eventually get married. ‘Reader, I married him.’ Their initial love and passion is still there but Jane’s inheritance and Rochester’s loss of Thornfield and loss of sight is what makes them more socially equal, though it seems Jane is now superior. The difference between this and the first time they were meant to marry, is that Jane develops, emotionally, mentally and financially, so the marriage is now more inclined to work. Also with Bertha Mason no longer alive, Jane doesn’t feel guilty and doesn’t have to go against the religious acceptance she has developed. The personal pronoun ‘I’ shows that this time it’s her decision because she is ready to marry him. The marriage is now egalitarian. Jane does not lose her independent spirit but it can be argued that ‘Jane does submit to the authority of her husband.’ Jane and Rochester’s relationship shows the perfect union of love and marriage. Bertha and Rochester’s marriage is one which represents passion at the start, which disappears and is replaces by hatred. They get married based on the initial passion. ‘I thought I loved her.’ Rochester acknowledges that he got married too quickly without getting to know about Bertha, or her life and family. He blames this on the naivety of youth, the pressure of society and his family’s greed for money. Bertha and Rochester’s marriage is significant because it seems to be the paradox for what Jane and Rochester’s marriage may have been similar too, had Jane decided to marry Rochester before. This is why Jane questions if she was mad if Rochester would have treated her similarly which she may have been if she had married Rochester and sacrificed her integrity. This is also shown when Jane says ‘I experienced a strange feeling as the key grated in the lock.’ This brings back memories of being locked in the red room for Jane. The verb ‘grated’ suggests it was something Jane was used to; a familiar sound. It also suggests that Jane knows what it was like to be under such restriction; there was no means of escape, and it finally shows that it was something which annoyed and upset Jane, which evoked similar but stronger feelings for Bertha. Jane has experienced a small sample of what Bertha experiences. So therefore Jane and Bertha share similarities and therefore Bertha can be seen as Jane’s antagonist. Bertha and Rochester’s relationship is one which has no love, and one where marriage is portrayed as inconvenient. Their marriage is not what a marriage should be. It can be said that their relationship lacks both love and a true marriage. In conclusion, love and marriage is important in Jane Eyre. St. John and Jane’s relationship is one where there is no love but one where marriage is still seen as a possibility for a purpose. Jane and Rochester’s relationship is one where the love and passion override a successful marriage but eventually the two are united equally. Finally, Bertha and Rochester’s relationship is one where there is some passion at first but it quickly dies and all that it is left is a hateful , empty marriage which offers a contrast to Jane and Rochester’s relationship.

Findland essays

Findland essays In researching the United States and Finland, differences as well as similarities when comparing aspects of Politics, Economy and Education are evident. The average United States citizen is unaware of the things we have in common with Finland. Can we say that one culture is better than another? After we answer some basic national points we may be better able to conclude an answer. We may find out we are all the same. How is each countrys government structured and who carries the power, makes the laws, and represents the people? Finland is a republic, with a democratic and parliamentary form of government. The country is governed under a constitution that was adopted on July 17, 1919. The United States is a democracy and the Constitution is the basic instrument of government and supreme law of the United States. Finland is divided into 12 provinces; each administered by a governor appointed by the President. The United States has 51 states; each state has a Governor. All of the states hold elections to select their own Governor. The Finnish parliament, known as the Eduskunta, is single legislative chamber and is composed of 200 members elected by direct and popular vote for a term of up to four years. The American legislative Congress consists of two houses, the Senate and the House of Representatives. The Senate contains 100 senators, two representing each state. The 435 members of the House are elected by the different states on the basis of their population at the most recent U.S. census. Do the political standings of the United States and Finland have an effect on economy and the standard of living? World War II left Finland with a host of economic problems. High inflation, unemployment, and an unfavorable balance of trade were the major difficulties Finland faced. Since then the industrial sector has expanded. The late 1960s employed more persons in manufacturing than in agriculture and forestry co ...

Why the United States Sent Troops to Vietnam essays

Why the United States Sent Troops to Vietnam essays At the end of World War II in 1945, The United States government was, seemingly, intent on eradicating Communism from the world. The government was, in a Machiavellian but sometimes inept way, using any means necessary to achieve this goal. In the process, the United States nearly engaged in nuclear war with the Soviet Union during the Cuban Missile Crisis in 1962, sacrificed over 58,000 American lives and some 300,000 causalities (not to mention the untold millions of Asian lives), and created "feelings of disillusionment among many Americans who believed that they had been betrayed by their leaders" (Opposing Viewpoints, pg. 17). Despite these costs, the United States government constantly reaffirmed its anti-communist stance. Throughout the nearly two decades of United States involvement in Vietnam, the United States government entered into, and remained in, the Vietnam War, due to the fear of Communist world domination, and the resolve to halt the spread of Communism before it was too late, something not done to Nazism prior to World War II. Following WWII, France found itself in another war, this time in an attempt to regain Imperialist control over its former colony of Vietnam. The Western World, wary of the possibility of Communist control of Asia and the domino effect, committed to help the French in their effort against Ho Chi Minh and his regime. Truman and Eisenhower both agreed to spend exorbitant amounts of money on France's war, but refused to send troops. In 1954, the French were defeated at Dien Bien Phu and agreed to withdraw from Indochina. After the French defeat in Vietnam, an agreement was struck in Geneva. Vietnam was to be divided into two sections, the North going to Ho Chi Minh and his Communist regime, while the South was placed under control of Ngo Dinh Diem. Furthermore, the Geneva conference established that by July 1956, an election was to take place, unifying the north and south under one govern...

Five Ways to Meet Deadline When Life Gets Crazy-Busy

Five Ways to Meet Deadline When Life Gets Crazy-Busy Whether penning a novel, a blogpost, or a magazine article, most writers work on deadline. But even with a due date, it’s easy to focus on life’s more pressing matters. After twenty years as a working scribe, I’ve discovered a few tricks to keep my productivity on track. 1. Schedule an appointment If we were in an actual office meeting, we would not be answering the phone, replying to e-mails, or folding laundry. We can use that same mindset to stay focused while working from home. Each day, set aside a specific time for writing. Block that time on the calendar as if it is for an important meeting, and allow no interruptions. 2. Maintain a Detailed Goal List Corporate employees are expected to write goals and report progress. We can follow that same strategy. First, we need to create a list of goals, assigning each to be completed   Ã‚     Week   Ã‚     Month   Ã‚     Quarter   Ã‚     Year Then we must don our †boss† hat and hold our â€Å"employee† accountable. It helps to keep a Daily List, too. Each night, select specific tasks to be accomplished 3. Find an Accountability Partner Teamwork! It’s very important to build a relationship with at least one trusted writing partner. Share monthly goals, set regular check-in times, and press for the best from one another. For those who don’t have such an acquaintance, consider joining organizations such as Romance Writers of America, American Christian Fiction Writers, Society of Children’s Book Writers and Illustrators, etc. Many communities offer an arts council or writers organization, and libraries may host events, too. National Novel Writing Month is another excellent source of encouragement, with perks such as local Meet-Ups, daily wordcount check-ins, and more. 4. Go High-Tech Many online tools can boost productivity. For example, a service called Focusmate allows users to share a virtual cubicle of sorts. Each user schedules a 50-minute session during which assigned partners work quietly while they can see one another onscreen. Calendar apps can save time Brainwave apps use binaural beats to increase focus, attention, and productivity. Basically, users tune in to an online station, listen to specifically formulated music, and voila! The choices are endless, so it’s best to search â€Å"brainwave app† on the selected device and find the best fit. Voice dictation apps allow us to turn speech to text. This maximizes time spent in carpool lines, and it frees us from our desks. Google and Apple each offer a free and reliable voice-to-text service, while Dragon charges a fee and requires a bit more time investment on the front-end. 5. Earn Rewards We are all wired to work for rewards, but one of the best things about being the boss is that we control the reward system. When we add a new chapter, for example, we may earn a walk outside or a chat with a friend. But a finished novel may earn us a new piece of art or a weekend getaway. The greater the accomplishment, the greater the reward. And that keeps us coming back to the page. How do you keep your writing goals on track? Share your productivity ideas and let’s keep the conversation going via Facebook or Twitter.

Emarketing Essay Example | Topics and Well Written Essays - 500 words

Emarketing - Essay Example In addition, e-commerce is generally associated with buying and selling via internet or conducting transactions that technically involves the use of a computer (network) and then transactions that needed ownership or rights to use the goods and service for the internet. This industry seems to be growing. This is because as based on the International Data Corp (IDC) the estimated value of the global e-commerce in 2000 was roughly towards the US $350.38 billion. These figures are projected to climb up every yea, and it did, by 2004, the IDC rose by 10%. This shows that the market place is now being shifted towards the use of computer, internet. There is a huge market via Internet. But in order to understand this better, here are the basic concepts in e-commerce. There are some of the basic concepts of e-commerce that applies to understanding the difference of the relationship formation and maintenance in the market space and also in the market place. The E-commerce generally used a huge scope of technologies in order to provide the needs of its market wherever they may be. The relationship of e-commerce to its market place is to be able to provide both pre and p

The problem of Skepticism Essay Example | Topics and Well Written Essays - 1500 words

The problem of Skepticism - Essay Example there are views about philosophical traditional problems, For example, the problem of induction and other minds are seen as forms of restricted skepticism which holds that we all cannot have knowledge of any proposals in any particular domain that we think to be within our understanding. In this regard, this essay will focus on the problem of skepticism, in terms of if we can ever be justified in claiming to know something and has risen repeatedly in the history of epistemology, as well as expound if the challenge of skepticism can be answered in my area of study, communication and advertising ( Feldman & Richard, 2003). Skepticism questions our knowledge in many ways, as well as domains whereby we think that knowledge is possible. However, the problem of skepticism has risen repeatedly in the history of epistemology, in that some philosophers think that the main purpose of epistemology is to rebut and meet the challenge of skeptical. For example, Philosophical skepticism is a school of thought which crosses cultures and disciplines. In addition, many skeptics have critically examined the meaning of the systems and the examination often results to doubt or ambiguity. Skepticism also ranges from disbelief in philosophical contemporary solutions and rejecting the external world to reality (Chisholm, 1992). The challenge of skepticism cannot be answered by the field of study in communication and advertising because the problem of skepticism is lacking empirical evidence. DeWeese & Moreland (2005) adds that we are all skeptical on some things, particularly since opposition and doubt are not always distinguished.

Customer Relation Management Essay Example | Topics and Well Written Essays - 1250 words

Customer Relation Management - Essay Example well as through its online shopping option enabling the customers to buy their required products and avail the demanded services from the comfort of their own home and place of work. It has been observed amongst the competitors as well as the other online and brick and mortar shop based retailers that the businesses are increasing loyalty and retaining customers by employing the strategy of offering them a debit and / or a credit based loyalty cards to them, similar to the strategy employed by Pathmark. These cards provide the customers the facility of buying products on credit while availing loyalty based discounts and benefits on their purchased, in case of a credit loyalty card. With the debit loyalty card the customers are able to pay for their purchases without cash, through their own personal account while still availing loyalty based benefits and discounts on their purchases. The strategy for loyalty cards is being employed by well known retailers like Wal-Mart, Marks & Spencers, Amazon.com, Pizza Hut, Subway, Gap, Banana Republic, Old navy, Victoria’s Secret etc. â€Å""Loyalty is more important than ever in retailing today, and the way you create loyalty is through credit," says Leonard Leff, president and chief executive officer of MyReceivables.com.† (Murphy, 2001) The loyalty credit & debit based loyalty cards are being using by traditional retailing giants as well as the online retailers in order to attract the customers, motivate them to spend more on their purchases, establish the brand of the company/ retail store as well as increase repeat purchase behavior. Best Buy Stores can initiate a loyalty card based program which is linked to a credit facility provided to the customers. The company will have to form affiliations and a contract with credit providing companies for launching this product. The benefit of this loyalty program would be that the customers would be able to buy the products that they want by simply using Best Buy loyalty card

E-Commerce Issues Essay Example | Topics and Well Written Essays - 1000 words

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E-Commerce Issues - Essay Example The payment is usually done through credit cards. Once the person has entered all the information he or she just have to wait for the delivery of the products at their home. The biggest issue that arises here is the security of the information transmitted we will discuss about it later. A poll conducted by CNN during Christmas season resulted in 62 percent of the respondents saying they prefer to shop online in this season. Hence by using E-Commerce not only you save money but you can buy products 24 hours a day, 7 days-a-week, without experiencing traffic jams, crowded markets, and carrying heavy bags of shopping. Apart from this organization can increase their profits by introducing E-Commerce as their business runs 24 hours a day. Our organization follows the simple E-Commerce method of using a website, but not only for buying products also for after sale services and complaints about any defected product. We also welcome any suggestions by our customers to improve the way we do business. The organization has its own website that has a multiple range of products as mentioned in the online catalog, the prices are updated every day in order to keep our customers informed. We follow a delivery procedure that has no charges meaning we offer a free delivery for the citizens of the country where the company is operating. Hence we have made different websites for different countries. If a person orders his or her product from the country's website than he gets a free delivery. The ranges of products that the organization is offering are different in different countries and regions. We have a direct interaction with our customers meaning that every customer is contacted through his email for informing him about promo tions and different offers or sales that are being held by the organization, the organization also offers a loyalty card after 200 purchases that enables a customer to get discount on purchases. The organization also does business with other organizations doing E-Commerce. E-Commerce in our organization takes care of automatic collecting of data by these systems, funds transfer by electronic means, electronic-marketing, processing of transactions online, EDI (Electronic Data Interchange), inventory management by automation, and management of supply chain. Security After discussing so much about E-Commerce and its advantages and how our organization follows it, E-Commerce seems to be an easy subject but there are complications as well. The biggest issue that E-Commerce is experiencing during this time is the security issue. When customers are buying online they give the websites personal information that is private and confidential hence it's the organization's duty to protect it. To make sure that the information transmitted is secure certain steps have to be taken. E-Commerce is said to be prone to internet crime, which to an extent is quite true hacking credit card numbers has become a menace to E-Commerce and sometimes people only discourage to buy online because of this. Making sure that E-Commerce is secure physically and from hackers, its important to identify the following: The role of a security policy in e-commerce. Approaches to security risk assessment in e-commerce. Physical security options. The features of dynamic firewalls. The risks involved in

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Assessment of the Extent by which the Introduction of Euro Essay Example for Free

Assessment of the Extent by which the Introduction of Euro Essay January 1, 1999 was a memorable date for eleven European Countries as this became the official date that they have come to adopt the Euro as their official currency. All eleven countries would undergo changes in their systems especially the currencies by which they would adopt an official exchange rate that would govern their circulation. The new currency would begin circulation in their respective countries and would then accommodate the transactions that would result from international trade with their allied countries. Allied countries are the countries belonging to the European Trade Union. They are bound by the cause of establishing their economies worldwide as a major economy like the US. Little by little, the currencies mark, guilder, punt, and franc ceased to exist. It was in January of 2002 that all of the twelve countries have fully applied the transition from their native currencies to the new currency. See more: how to start an essay about yourself for college   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   From its initial release, fears sprang forth from the population, especially that of the market. First would be the inflation. It occurred to the people that the conversion of their old currency versus the Euro might be affected by the factor of inflation. They feared that the inflation would also result in the weakening of their respective economies and added burden to the population. Second fear would be that the delivery of the new currencies in banks might rouse plans of robberies and would then fail the government’s plan of replacing their old currency. Another fear of the people would be the replacing of the currencies may not be accepted by their own people. The currency have long been a symbol of a countries identity and pride that it might be a futile attempt to replace it with a new currency that involves other countries and would therefore be an extinct example of national pride. Furthermore, the rate of inflation would greatly affect a country’s exchange of the old currency to the new currency. The greater the inflation would result lower amounts of Euro that a country would get. Second, for a standardization of emerging currencies would mean that banks need to be equipped with the currency in order for them to accommodate the exchange that the population would demand. In the process of transportation of the currency, there may be a possibility of occurrence a robbery by which the banks may not be able to receive the currencies needed for the exchange by the population. This would result to inflation since the central bank would have to produce more money than the actual measure of its resources that we all know contributes to the factor of inflation. And lastly, the general acceptance of the public of the currency is a very important factor since this would affect the overall trade and economy of the country. Since the currency is generally viewed as a country’s identity, it can be predicted that the country would not accept the new currency that would be a medium of exchange between its allies, losing its won country’s identity in the process. However, the results were of the opposite as each country’s people accepted the currency as they believed that the currency may be the answer to their economic problems.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   These fears proved to be of no basis as people readily accepted the new policy for their new currency. This was somehow given a negative vibe as it looked liked their countrymen easily gave up a symbol national pride. But this was also explained thru economics. Money is still money; thus it was used as something that would provide you with needs such as food, clothing and other necessities. It became evident then that the introduced currency was preferred by the greater number.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The new currency also brought about quite a good side of the economy. Gains were scattered here and there as transaction costs have fallen. This was explained that the conversion costs were stripped by the conversion of the twelve countries monetary units. It became easier to transact with other countries with the use of the Euro. It also brought about the completion of the European Monetary Union. With this, the member countries would expect bigger gains in their growth and steady in the international market. Before the union was established, barriers remain to be visible as banks still charge higher rates in inter-territorial transactions. With this barrier, domestic transactions would be preferred by the people. With this new monetary policy, barriers have disappeared and transaction costs have been made uniform throughout the countries of its members.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The framework of the union remains complete and no finance ministry of the member countries wanted to be in charge of the said framework, especially that of the finance and fiscal part. The said framework is the framework by which the European Union has agreed to be the guidelines of the system of the implementation for the new currency Euro. Before a specific change would occur that involves a country’s economy, frameworks are done to study the effects that would be associated with the change. Although this is the case, the change in the currency may be the catalyst for change in the member countries target reforms. The said framework is the framework by which the European Union has agreed to be the guidelines of the system of the implementation for the new currency Euro. Before a specific change would occur that involves a country’s economy, frameworks are done to study the effects that would be associated with the change. The target reforms are those reforms in which the countries have conceived for their countries. These reforms are in connection to the change in the currency, but are not discussed with the European Union. Since these topics are different from those of the other member countries, they do not discuss this in the meetings of the currency change since the best interest of the European Union is a major economic change in their region, and not only of specific countries. With this, the countries would begin the change in economic policies that would jumpstart economies in synchronization with the change in currency. Differences in taxation would arise as it would be under observation of each country’s finance ministry. With this, the union would want to target standardization of taxes. This would greatly help the export and import sector as the countries would then be forced to standardize the taxes and tariffs on the goods that they ship. Integration would also be achieved as the basic unit of currency for all members would be that of the Euro. The last good thing brought about by the establishment of the Euro as currency is that the member countries found a way to reform other sectors and even bring the other countries closer to them. Other sectors that do not flourish because of the exchange rate begin to be of better state when the change occurred. Furthermore, the countries that benefited from the change in currency, especially that of the countries that have the abovementioned sectors, got closer in hopes of making the other sectors that are connected to the aforementioned sectors. For example, the agriculture sector was jumpstarted, so the other countries would begin to have major ties with other member countries that have sectors that benefit from agriculture like beverage industries and the like. The result would be less taxes and tariffs in exchange for other advantageous measures for the agricultural country. This also enabled them to make new systems that would be for the benefit not only of one country but all of them. They also found out that different policies can be made as one and this paved way for the making of new policies that may be all-encompassing in their point of views.   Ã‚  Ã‚  Ã‚  Ã‚   Although this may be the case we should still take a closer look in the effects of the establishment of the Euro as the new monetary value for the European Union. Things that we would use in this analysis would be that of the Absorption Model: Using Absorption Model to explain the effect of devaluation on national income, employment effect, trade effect, real balance effect, income redistribution effect, money illusion effect, expectation effect,Laursen-Metzler effect, and so on; Mundell-Fleming Model and explain the graph both internal and external aspects; Analysis of the stability of foreign exchange market, and elasticity approach to balance of payment according to Marshall-Lerner Condition; and finally Foreign exchange risk (foreign currency)for importers, exporters, and investors.   Ã‚   To start of, we have to explain the different measures that we have to use. The Absorption Model or Approach makes use of the balance of payments and exchange rate as the factors or determinants in the measure of the real domestic income of a nation. This approach treats prices as the constants, making the other factors as real measures. A nation’s real income may be measured as the sum of the government’s expenditures, consumption, investments and exports.  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The Mundell-Fleming Model states that an increase in the money supply would lower domestic interest rates than that of the global rate. Essentially, the Euro is in effect in the export/import markets that would be in relation to the country’s overall economy because of the exchange rates that would be in effect of a country’s money supply. Net export would then increase as local goods would become cheaper than that of the imported goods. Consequently, imports would then decrease as demand would decrease, in turn, exports also increase to meet the demand of higher exports. An increase in the net exports would force the Investment/Savings towards the level of the global interest rate. This equalizer increases the income of the economy of the country. In this case, as the union moved to change its currency, the money supply increased to accommodate the public in the changing of currencies. As this adjustment takes place, the effect of the supply made a change in the export market as the demand for exports and imports changed. The increase in the net export in the end, gave the country an increase in its income.   Ã‚  Ã‚   The Foreign Exchange Risk would also be taken into account as this involves the probability that an investor, exporter or importer would earn; how much they would ear, and if they would lose. This gains or losses are commonly related to the exchange rates of the two countries involved in the transaction. This also shows whether a country has a weaker currency compared to another. By this, we would be able to show if the establishment of the new currency eliminates this factors as this factors are also related to the barriers of trade between the member countries.    Meanwhile, the Lauren-Metzler effect determines the effect of savings and net exports and consequently, in the purchasing power due to a favorable terms-of-trade shock in the improvement in real income. This draws our attention to the state of the economy in exports and imports with respect to its exchange rate.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The Marshall-Lerner Condition explains that a devaluation in the currency leads a positive effect in the trades as it increases the demand for exports, giving the country more real income. This lays out the positive effect of the devaluation of the Euro currency at first and how it affected the economy of the member countries.    Finally, with all these factors mentioned, how did it affect the member countries generally? What are the aspects of the Euro-member countries that have improved thru the establishment of the new currency, Euro, into their respective economies?                                                                                                                                                                                                                                        à ‚                                                                              We start off the analysis with the discussion of the effects. The Mundell-Fleming Model states that an increase in the money supply would lower domestic interest rates than that of the global rate. The money supply is the black line denoted in the figure above, while the red line denotes the interest rate. The movement in the money supply curve towards the right decreases the interest rate since it does not shift. The shift would occur as the interest rate moves to an equilibrium.                With the same effect in the graph of net exports and imports, the figure above agrees with the first figure on the effect of the money supply. Net export would then increase as local goods would become cheaper than that of the imported goods. Consequently, imports would then decrease as demand would decrease, in turn, exports also increase to meet the demand of higher exports. An increase in the net exports would force the Investment/Savings towards the level of the global interest rate. This equalizer increases the income of the economy of the country. In this case, as the union moved to change its currency, the money supply increased to accommodate the public in the changing of currencies. As this adjustment takes place, the effect of the supply mad a change in the export market as the demand for exports and imports changed. The increase in the net export in the end, gave the country an increase in its income.   Ã‚  Ã‚  Ã‚  Ã‚   Meanwhile, the change in government expenditure caused an increase in the local interest rate that caused the currency to be stronger than other foreign currencies. This may be the effect that happened to the member countries as they have decreased the foreign currencies (member countries having the same currency) and by this strengthened their currencies against the US dollar. This however, increases the net import and net export decreases. The increase would also trigger the global interest to equalize with the local interest.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   On the side of the global interest rate, however, since the net export increased, this prompted a slight weakening of the Euro but also increased exports, making the Euro available to the world market. An increase of the net export would weaken the Euro since the exchange rate would then be fixed with other countries. This would be comparable to making domestic shipments that would neither benefit nor harm a country’s economy. At the same time, since the Euro has become their medium of exchange then the currency would be available to the market as this would be exchanged in the world market. Availability of the currency would ensure circulation in the world market, employing the stabilization of the currency in the world market. As the Euro weakened, exports flowed out of the country and this in effect increased the net income of the member countries. However, as the local interest rate closed in on the global interest rate. The global interest rate affects the currencies indirectly by affecting a country’s income through the import/export market. The Euro seemed to strengthen and this somehow stabilized the new currency. Elasticities are the rate of reaction by which a good undergoes whenever a change in demand occurs. The next model would explain the effect of the Euro in the demand and the reaction of the goods with the new currency available. In the Elasticities Approach, the Euro countries were forced to make the demand and supplies elastic in order for them to have a smaller depreciation in their current accounts deficit. By doing this, they begin to slowly, recover the current accounts deficit and eventually overcome it. With this situation, elasticities would then be slowly changed. As the global interest rates’ effects as shown by the previous models, the effect of it in the real income made the change in the elasticities possible. Thus:                               The effects on the savings of the real income and savings of each country may be further explained by now. Since the increase in savings and net exports was explained through the change in the level of the global interest rates, the improvement in real income is then realized through the increase in the purchasing power of exports. This then proved to be of positive effects on the member countries as this somehow, improved the real income in the economies of the member countries. Lauren-Metzler Model in simple representation. The Lauren-Metzler Model can be further explained by the rate of change not only in export-import industry but also that of the effect of these changes in the exchange rates. As the exchange rates between member companies remain constant because of the uniformality of their currency what would transpire is the difference in the currency between the member-countries and its export-import industry and the exchange rate. Since an increase in the export can be viewed as an indication of a weaker currency, this also indicates that the real income of the country experiencing the export growth is on the rise. This would eventually be accompanied by the strengthening of its currency as the end product. At the same time, the demand of the member-countries import market tends to be on the lower level as their currency seemed to be of the weaker quality. The positive effect on this however is that this picture encouraged the internal flow of the currency until the supply of imports and demand equalizes in equilibrium. When the time approached however, the Euro appeared to be of better quality with respect to the change in its real income and the real income of other countries that are members of the European Union. With these factors in mind, we shift our sights into what happened in the exchange rates. The Exchange rates of the Euro seemed to be on the decrease at first because of the lower currency as compared to others but eventually proved that it would only be momentary as the real income boosted the exchange rate, eventually ending up higher than the US dollar at a certain time. This, together with the positive effects on the import-export market made much difference, not only to the emerging currency but also to the emerging union’s countries’ economies. The emerging union’s countries are the countries that are members of the European Trade Union that has the highest upward boost of the economies. Since not all of the countries had a very high boost, the most significant boosts came from these countries. Significance would differ from each perspective. In more simple terms, the effect of the lower currency (Euro was weak at first) was the improvement of the export market. But since the income effect boosted the currency as it is also a factor of the economy of a country, then combining it with the positive effects of the Euro’s strengthening, the countries that use Euro become boosted and improve their Economies. And since the Economy of the countries rose at an improved rate, the currency got boosted in the same way that the economies of member countries raised.   Ã‚   With the price on the y-axis and the x-axis denoting that of the quantity, the fall of the currency at first with respect to the rise in the export rate, implied a shift in the curve of the currency (red curve) to the right, denoting that in the long run, an export rate rise would result to a strong currency. The fall of the currency at first would be only due to the exchange rate and floatation costs.   Ã‚   In the Absorption Approach, the balance of payments and exchange rates is examined to the effects of it in the measure of the real income of a nation. The Absorption Approach is significant since this measures the balance of payments and exchange rates and how these affect the real income of a country. The two factors considered are said to be the considering factors in the since the effects considered are those that are in relationship to the income and economy. If the real income improves faster than that of the absorption, then the currency would rise. This may be the effect as the Euro strengthened in the first quarter of 2002, giving their value higher than the stable US dollar. The effects of the devaluation of the currency on national income seemed to be on the positive side as this increased their net exports, therefore giving them an improved real income for the economy. The employment then rose as an effect of the economy’s improvement of real income. This was enabled as the countries to attract more investors, creating job opportunities for their people. The overall employment effect on the member countries followed to a positive tune. Real balance increased as it accompanies the effect of real income. An increase in real income increases the real balance of the economy. This is essential to the analysis because this enables us to see the investing potential and the financial capability by which the country could bear itself.(Flood, 2006) The specific question to be asked: how does the country fare with its neighboring countries’ economies in their real balances? This is very important as this may measure the stability of the country especially in the eyes of potential investors that may think of putting up businesses and other ventures in the European Countries. Basic supply and demand in the Trade Effect  Basic y-axis of price and x-axis denoted by quantity, the shift in the supply curve was due to the invisible hand of the law of supply and demand. Trade effect also became evident as the laws of supply and demand are constantly in the work. The increase in the quantity demanded ensured the right path of the trade effect to the plans of the European Union. This enabled them to exercise the free-trade among its co-members. This also enforced the Euro consequently as it continued to circulate non-stop among the member countries. This also ensured that not only is the market gaining in stocks, it also ensured a strong currency that may be strengthening in the future.   Ã‚   The money illusion decreased as the negative views in unemployment and inflation subside. The unemployment rates subside creating a hole in which they could throw the unemployment problem and bury it there. The inflation was treated the same way as neighboring countries would also experience the same way as they also have the same currency as the country they have. The money illusion is essential in explaining the other rise in the economy including the abovementioned factor of unemployment and inflation. To reinforce this, the money illusion would have to decrease as this affects the unemployment by reinforcement. A decrease would also mean that the unemployment rate is decreasing, which is a measure of a country’s economy. The unity of the currency forged the singleness of mind that was needed to erase the doubts governed by the unemployment and inflation.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The expectation effect of these occurrences may result to the expectance of more Nash equilibriums, where everyone would be on a stable state. The Nash equilibrium employed in this part deals with the output and expenditure ratio. The more that a government puts input should generate a proportional output; in this case, income. As the reliance of the people on the currency grows and their reliance towards the stability of the currency, they would come to terms that they have indeed been placed in good fortunes. This would lead to the stability of the minds of employees, and in turn to the investor that made the investment or business.   The stability of minds would be the likelihood that an employee would remain in the job rather than find their jobs elsewhere. This occurs when the currency of a country remains weak despite the efforts of the workforce to bring it on a development. With these effects in hand, it became evident that the emergence of the Euro has been a good sign for the economy and even looked better in the eyes of the common people as they have been provided work and salary, and even the pride of having their currency among the top as one of the most stable.   Ã‚  Ã‚  Ã‚  Ã‚   13.  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The Marshall-Lerner Condition further enforced that the decrease in the value of the Euro at first improved the real income of each member. The effect of the devaluation increased their exports, raking in income more then before. As a currency gets weak, demands of good from the country with the weak currency increases. The goods react spontaneously, or elasticly. The rise in demand raises the price of its goods and with this; the rise in income is justified. The chain effect would be the strengthening of a nation’s economy, ending up with currency stability. After which, as the currency begins to regain the strength, the exports would decrease as importers from other countries realize that the price of goods increased, decreasing their profits. However, the export industry of the host country is unharmed as other European member nations see this as an opportunity to increase their imports from the country with the same currency as them, increasing demands for export from the country in question. With this, the export and import market stabilized. This effect not only increased the income of the exporters, but the economy as well. The short-run effect of the condition is further shown as the currency approached its strengthening thru the increase of real income, the export then decreased. Furthermore, the law of demand states that, a decrease in the price of a commodity, then an increase in demand would be evident; an increase in price however would put the demand down until equilibrium happens. In this case, the price of exports decreases, paving way for the increase in the exports and consequent rise in the country’s income. This would also be affected by the consequent taking place of the equilibrium that would happen as the supply would be able to meet the demand, giving the market an equilibrium quantity.   As there were shifts in the part of the supply (black) and demand (red) curves, the equilibrium price of commodities would also make a change. The price line is the broken lines with the color blue. Taking in mind that the y-axis would be the price and the x-axis is the quantity, the decrease in demand, coupled with the increase in supply, not only decreased price but also made the equilibrium quantity lower than before.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   One of the places that the change showed great effects would be that of the financial markets, the bonds/stock market being the main targets. Main issues have risen that the European stock and bonds are very much volatile. This proved that the policy makers of the European Union have set their eyes in the processes towards the financial integration of its members. This started off with the introduction of the new currency. The release of the new currency was seen as one of the initiatives made by the Union to integrate the financial aspects of each. It looked like a very good move on their part as real income of the member countries went on a rise during the initial stages of the developments. The effect of the large demand for the stocks and bonds from the European Union and its sudden drop is something out of the ordinary for other countries. It seemed like they failed to account for the strength of the member countries and their foresight on financial market as they were surprised with the sudden rise in this new commodity. We therefore have to take an even closer look at the effects at the financial markets.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Before the emergence of the Euro, aggregate European Bonds, mainly caused by own bond market effects and that of the aggregate effects of European Bonds, made significant effects on the conditional variances, as this reflects unexpected returns. In addition to that, US bond and stock markets represents a fairly large space in the market. However, after the Euro was made to be a reality, the US markets only became second-runners after that of the European Union.(McCreevy, 2006) This also caused a decrease in the effect of their own bond markets and it’s not just a decrease but a dramatic decrease in their part.   Ã‚  Ã‚  Ã‚   Also before the Euro emergence, a significant volatility spillover is present in the US bond markets. But after the Euro emerged, it seemed like a dream come true for the European countries as the spillover have changed. Not only was the European Bond become in demand in the market but it also proved to be of commanding force in the Stock Market. After the emergence of the As mentioned earlier, the US was just second then to the European Bonds and Stocks. This happened in 2003.(2004) In the introduction of European Bonds and Securities in 1999, it has successfully grown from 9% to 14% shares. Also in 2003, Euro’s currency in international bank notes has overtaken US’s 40.5 and emerged with a 43.5.( as a percentage of outstanding volume totaling to 100) This was further reinforced by the fact that before the emergence of the Union’s own stocks, the US commands the market. However, that all changed with the appearance of the European Bonds, giving the US market someone to contend with in terms of leadership in the market.   Ã‚   The financial market offered many effects in various submarkets. The capital market, for one, tries to keep the inflation in check this past days.(Dennis, 2006) It seems that the first effects were very good that they didn’t seem to think the effect on their capital market would be these troublesome. On the other hand, the equities market is also suffering as the inflation kicks in on their prices. It seemed they cannot cope with the inflation that continues to rise. However, in the place of Currencies, the Eurozone countries may be in a winning mood as they continue to outpace the US by their good growth.(Atkins, 2006) The bonds market is also sharing some suffering although not that evident. What the bonds market shows ,however, is a positive outlook in the future as it slowly goes for a good turn. The commodities market is also suffering a loss as they import more oil. This is not a very good sign for the Euro as oil is a very important commodity. However, this is just as normal as everyone else, says analysts.(Chisholm, 2006)  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The overall effects of these economic theories have been equally represented and analyzed, what then remained is the effect in the foreign exchange market. The foreign exchange found that the weak-at-first currency strengthened as the economic forces turned into their works. The Euro eventually found its way to the top and eventually became one of the top currencies in the foreign exchange. The Euro is now currently viewed as one of the â€Å"high† currencies and is even viewed in the market as one of the stable s, aligning itself to the dollar and yen. Market analysts view the currency as one of the top as it tends to appreciate more than devaluate.   Ã‚  Ã‚  Ã‚   The GDP and the GNP of the Euro countries are suffering on a low this 2006 and it was issued as a great challenge for the European Union to make policies that may prevent this.(Flood, 2006) This was stressed out earlier in the elasticities effect and the absorption approach. This may be overcome in many ways possible but it would be for the policymakers to do. The PPP and the PFI was sought for improvement of the economy and as of the plans in 2002(2002), few were impressed by the effect of the Euro on these. However, as 2006 draws to a close in December, it would be wise for the policymakers to rethink their strategies.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The sudden emergence of the new currency, Euro, was such a surprise that the market adjusted drastically. This proved to be of good sign for the members of the European Union as this eventually lead to the leadership of the stock markets and bond markets abroad. This also lead to the development of their own countries as far as the union is concerned. More businesses have been established, more investors expressing interest in putting up enterprises in the European Union’s member countries, perspective buyers in the financial markets looking for more of bonds and stock belonging to the Union, and even the population of the European Union expressing relief that after the Great Depression, there appeared a silver lining that would express hope for their economies.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Furthermore, the effect on the financial market is good as it removed the exchange rate risk involved in the international trade. Exchange rate risk was great before since the countries of the union have different currencies. However, with the emergence of the Euro, investors can now remove the exchange rate risk in their concerns since this is not present anymore. Countries of the Union can now trade with each other without having to think of the floatation risks that involve the exchange rate risk. The removal of this factor was about the same time that the changeover was made in 2002. (2001)   Ã‚  Ã‚   The smart move of the European union may be brought about by the good planning of the financial ministries that governed them. The taking advantage of the lower currency at first to increase their real income, the lowering of its local interest seemed to be a well-planned way to be at par with a superpower such as the US. Now that they have the upperhand in the stock and bonds market, economists wonder on what else is next on the agenda of the European Union, now that they have proven to the world that their combined currency would mobilize and command stability in their areas. This also seemed a good bragging right to their decision making skills as more of the European Countries seek membership to the Union. With this in their worksheets, they can again make another policy that would again prove to be of great importance to the history of World Economics.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The replacement of the currencies by the Euro may have been a smart move after all. It didn’t look that bad and it never looked like throwing out of national sympathies eventually. But thus, it looked like a well-orchestrated plan of the European Union to gain access to the top echelons of the world market. Now that they have gained access, it seemed like there would be no stopping the union in toppling the US as an economic superpower and industrial zone. Now that the other members are continuing their development, and not just by the numbers, but on exponential terms, there might be bright things to look forward to in the years to come. BIBLIOGRAPHIES Antweiler, W. 2001. The Euro: Europe’s New Currency. PACIFIC Exchange Rate Service. Retrieved November 5, 2006. (http://fx.sauder.ubc.ca/euro/) Bloomberg, L. P. 2006. European Economies: German Inflation Accelerated in July.. Bloomberg.com. Retrieved November 4, 2006. (http://quote.bloomberg.com/apps/news?pid=10000100sid=aRiIykJOsbMkrefer=germany) Biz/Ed. 2006. Marshall-Lerner Condition. Retrieved November 4, 2006. (http://www.bized.co.uk/virtual/vla/theories/marshall_lerner.htm) Christiansen, C. 2004. Decomposing European Bond and Equity Volatility. Aarhus School of Business. Retrieved November 4, 2006. (http://www.hha.dk/afl/wp/fin/F_2004_01.pdf) CNN.com.2000 IMF offers bleak assessment of the euro. Cable News Network. Retrieved November 4, 2006. (http://archives.cnn.com/2000/WORLD/europe/09/19/czech.imf/index.html) Daniels, P.D. VanHoose, D. D. International Monetary and Finance Economics (3rd Edition) : Balance-of-Payment and Exchange-rate determination.Thomas Learning. Retrieved November 4, 2006. (http://www.swlearning.com/economics/daniels/daniels3e/powerpoint/ch08.ppt#256,1,Balance-of-Payments and Exchange-Rate Determination) Davis, D. R. 2001. International Trade and National Factor Markets. National Bureau of Economic Research. Retrieved November 5, 2006. (http://www.nber.org/reporter/winter01/davis.html) Duisenberg, W. 2002. Assessment of the euro cash changeover and the ECB view on recent monetary and economic developments. Keynote address at New Years reception of the International Club of Economic Journalists, Frankfurt. Retrieved November 4, 2006. (http://www.bis.org/review/r020117c.pdf#search=assessment%20of%20the%20Euro) European Central Bank.2001. ENVISAGED SCENARIOS OF THE EURO AREA FOR THE 2002 CASH CHANGEOVER. Retrieved November 4, 2006. (http://www.euro.ecb.int/en/section1/timetable.GeneralPar.0028.filelinkFile.download/en1201sc.pdf) Feri, F. 2002.   Information, Social Mobility and the Demand for Redistribution. Università   Cà   Foscari Venezia. Retrieved November 4, 2006. (http://www.nyu.edu/sed2002/pdfs/id2-2-txt.pdf#search=income%20redistribution%20effect) Fleur-de-coin. The new european currency. Retrieved November 5, 2006. (http://www.fleur-de-coin.com/articles/euro.asp?sec=3) Guardian Unlimited. 2003.   Full text: the euro assessment. Statement by the chancellor on UK membership of the single currency. Retrieved November 5, 2006. (http://politics.guardian.co.uk/euro/story/0,9061,973967,00.html) Ipsen, E. 1994. Rebound in Stock Markets Heartens European Traders. International Herald Tribune. Retrieved November 4, 2006. (http://www.iht.com/articles/1994/07/14/emart.php)    Lecture Notes in Economics and Trade Balance . Real Exchange Rates and the Trade Balance. .American University. Retrieved November 4, 2006. (www.american.edu/econ/notes/tradebal.pdf)    Matejka, H.2002. The Euro success and its significance. Louis Gerber. Retrieved November 4, 2006. (http://www.cosmopolis.ch/english/cosmo25/euro_significance.htm) Obstfeld, M., 2000. International Macroeconomics: Beyond the Mundell-Fleming Model. University of California, Berkeley. Retrieved November 5, 2006. (http://emlab.berkeley.edu/users/obstfeld/ftp/mundell-fleming/mundell-fleming.pdf#search=MundellFleming%20Model) Obringer, L. A. 2006. How the Euro Works. Howstuffworks. Retrieved November 4, 2006(http://money.howstuffworks.com/euro.htm) Parke, W. R. .2002. The Mundell-Fleming Model. EconModel. Retrieved November 5, 2006. (http://www.econmodel.com/classic/mf.htm)    The Euro’s History. Providence College. Rhode Island. Retrieved November 4, 2006. (http://www.providence.edu/polisci/students/euro/history.htm) The European Union. The Euro: Our Currency. Retrieved November 4, 2006. (http://ec.europa.eu/economy_finance/euro/our_currency_en.htm) The Gallup Organization. Introduction of the Euro in the New Member States. EuroBarometer. Retrieved November 4, 2006.   Ã‚  (http://ec.europa.eu/public_opinion/flash/fl183_en.pdf#search=introduction%20of%20the%20euro) (2001) ENVISAGED SCENARIOS OF THE EURO AREA FOR THE 2002 CASH CHANGEOVER. European Central Bank. (2002) Pre-Budget speech 2002. Financial Times Ltd. ATKINS, R. (2006) Robust eurozone growth outpaces US again. The Financial Times Ltd. CHISHOLM, J. (2006) NATIONAL NEWS BUSINESS ECONOMY: Trade gap widens as oil exports shrink. The Financial Times Ltd DENNIS, N. ( 2006) Carmakers gain as bourses remain flat. The Financial Times Limited. FLOOD, C. (2006) Market Preview: GDP weakness to challenge policymakers. Financial Times Ltd. MCCREEVY, C. (2006) Financial Capital Markets Integration in Europe. Reuters Newsmaker Event.

Management Essays Force Field Analysis

Management Essays Force Field Analysis Force Field Analysis One of the vital tools for organizational transformation is the use of the Force Field Analysis. According to Wilson (2000, p. 207), most situations that have something to do with work can be envisioned as having two sets of forces those that encourage the situation and those that prevent or discourage it. Driving forces are those forces or factors affecting a situation which are pushing in a particular direction (Jenkins). Driving forces tend to initiate a change and keep it going. Restraining forces may be likened to walls or barriers (Jenkins). They only put a stop and prevent movements towards improvements. These forces are acting to restrain or decrease the driving forces. In any group or organization, there are both driving and restraining forces at times of change. The Force Field Analysis suggests ways of dealing with these opposing forces. With reference to this model, analyze the essential stages in the change process, the characteristics of crises and conflict, and the managerial approaches for successfully implementing change. Introduction: Many years ago, Kurt Lewin told us that the best way to understand an organisation is to try to change it (Carter, et al, 2001 p. 4). Different organisations have a number of barriers and challenges to overcome. These can come both from their external and internal environments. These barriers constitute a force for change. Change has always been one of the main features of organisational life. It may not always be welcomed and desirable but it is proving to be the one of the main constant in todays changing environment. An organisation that does not recognize change is an organisation that has ceased to exist in the real world. Organisations respond to different challenges in different ways. Most of these challenges are brought about by the emergence of new technologies, new competitors, new markets, and new customer demands (Harvard). These challenges bring about the need to embrace organisational change in structure, culture, and process. If organisations are contemplating changes, then it will be helpful to determine what forces are acting for or against these changes. As these organisations are moving about and implementing change, they are constantly being bombarded with environmental, social, economic, political, and leadership challenges and pressures. These challenges breed different types of forces. Carefully analyzing the forces that bring about these challenges can help organisations decide, control, and implement balanced change programs in difficult and uncertain times. A model of change calls for identifying the different ways of dealing with these forces by understanding and following the change process, the identification and resolution of crisis and conflicts, and the different managerial approaches to successfully implementing change. Force Field Analysis One of the vital tools for organizational transformation is the use of the Force Field Analysis. According to Wilson (2000, p. 207), most situations that have something to do with work can be envisioned as having two sets of forces those that encourage the situation and those that prevent or discourage it. Driving forces are those forces or factors affecting a situation which are pushing in a particular direction (Jenkins). Driving forces tend to initiate a change and keep it going. Restraining forces may be likened to walls or barriers (Jenkins). They only put a stop and prevent movements towards improvements. These forces are acting to restrain or decrease the driving forces. When driving forces are countered by restraining forces, a certain level of equilibrium develops. This equilibrium can be raised or lowered by changes in the relationship between the driving force and the restraining force. Sometimes, in order to maintain this equilibrium, driving forces may be increased or decreased. In the course of doing so however, additional restraining forces may emerge. Different forces can be modified by reducing or removing forces, stretching or adding forces, and changing the direction of forces. Force field analysis is a management technique developed by Kurt Lewin, a pioneer in the field of social sciences for diagnosing situations (Accel-team). It is often useful when looking at the variables involved in planning and implementing a change program and in trying to overcome resistance to change and inertia. It is also widely used to inform decision-making and planning and implementing change management programs in different organizations. As a vital tool in organisational change, it can identify the relative priority of factors on each side of organizational issues. It can also be used to analyse the forces affecting these issues and situations. Force Field Analysis Process This analysis is carried out with a group using a flip chart or overhead transparency. Usually, the first step is to assess the current situation and agree on the goal of the policy or institutional change. This goal should be written between two columns. All the forces for change (usually, driving forces) and encouraging improvements should be listed on one column and all forces against change (restraining forces) in the other. The next step is to try to establish the weight of each force, that is, how much influence is being exerted by that force using a scale of 1 to 5 where 1 denotes a weak influences and 5 denotes a strong influence. Equilibrium is usually achieved when the sum of the weights of the driving forces equals the sum of the weights of the restraining forces. Force Field Analysis as a Model of Change Wilson (2000, p. 224) says that for most organisations that are about to embark on change process, one of the first steps is for senior managers to spend time reviewing strategies and exploring alternatives. This process may involve away days, seminars, and conferences. Another strategy is to define specific problems and ask specific questions related to the different problems. This may be a difficult task considering the level of energy needed to break the opposition to change and inertia. For example, in analyzing how to improve and increase the number of enrollees in most higher education institutions, questions like, why dont we change the way we screen and accept students or what are the forces which are keeping our strategies in their present trend? The education sector is in a very competitive environment nowadays. Colleges and universities around the world are keen on attracting an even greater number of students even from distant places through different online programs. However, as school administrators are slowly exploring deeper into the root causes of falling number of college students, it becomes clearer that there may be some strong forces preventing substantial changes in strategies from occurring as well as strong forces pressing toward changing the nature of the entire educational system. There might be several forces which point toward more acceptable levels of screening techniques and even ways of attracting prospective college students: Students desire more flexible schedules and more convenient ways of dealing with their instructors. College entrance examinations may not always be the most reliable way of screening and evaluating prospective college students. Technology makes it possible for education related services to simulate traditional classroom environments and interactions. In addition to these forces, schools desire to be the center of excellence on specific fields of learning. Today, schools are continually trying to improve on all the aspects of their student services. There might be other forces which seem to be opposed to these changes. Some of these forces are: 1. Many faculty members in most colleges and universities lack formal training in technology-based educational system. 2. Easing on the present method of screening students and experimenting with the unknown makes everyone involved feel insecure. 3. Testing with new scheduling methods may be risky and can contribute to the deterioration of classroom instructions and the quality of other services. During the clarification stage of the change process, one of the goals of this stage is to be able to clarify misconceptions and provide the forum and venue where doubts can be raised and addressed properly. Identifying the driving and restraining forces are concentrated on reaching a common understanding of what the proposed changes would mean and how it relates to the entire organisation. One of the driving forces is the need to see and visualize the short and long term benefits of any proposed changes. The restraining force may be the lack of specific and detailed information and supporting documentation with regards to the proposed changes. During the implementation phase of the change process, it is necessary to attain a certain level of success. After having clarified some goals, senior management can spend more time developing clear measures of success. Some of the driving and restraining forces can be centered on how and when to measure the success of the implemented changes. In each stage of the change process, it is crucial to attain a certain level of equilibrium so that change can be sustained and be kept going. Force Field Analysis Example The force field analysis has been used in diverse fields ranging from organisational change to self-development. In another example of using the force field analysis for change, let us examine the goal of one manufacturing company. This manufacturing company would like to use new strategies and new technologies in their marketing operations. The driving and restraining force are sorted on common themes and are prioritized according to their magnitude towards change by assigning a score or rating to each force, ranging from 1 to 5 where 1 denotes a weak force and 5 as the strong force. Driving forces Score/Rating Customers want new information on products 4 Improve speed of information delivery to customers 3 Raise level of product awareness 4 Marketing costs are increasing 3 ___________ Total 14 Restraining forces Score/Rating Loss of staff overtime 2 Staff frightened by new technologies 3 Environmental impact of new technologies 3 High cost of new technologies 3 Disruption to daily marketing operations 2 ___________ Total 13 Based on the previous example, it is clear that the driving forces are pushing for new ways of marketing products and services. One of the new technologies which can be used to market these products and services can be the use of web-based technologies and the Internet. The use of the web provides customers a lot of opportunities to gain access to real-time information at a much faster rate compared to traditional marketing techniques like the printing and distribution of card catalogs containing new product information and specifications. This strategy also raises the level of awareness of these products and services as it can cover a wider customer base. Although initially, investing on new technologies can be cost-prohibitive, in the long run, as marketing costs related to printing and manpower eventually rises, the use of web and Internet technologies may prove to be much more cheaper in the long run. One of the restraining forces is the loss of staff overtime. It is one restraining force because these overtimes provide additional pay to employees and it would make it more difficult for these employees to come to terms with these losses due to changes in marketing strategies. The use of the web virtually lessens the need to do overtime marketing jobs especially for those who are working on the field. Sometimes, the staff may be averse to the introduction of new technologies as there is always the degree of uncertainty and job loss to be brought about by them. Crisis and Conflicts Problem solving is often concerned with shifting the balance (Wilson, p.207). As organisations adapt changes, certain relationships are created, certain policies are changed, and some techniques are developed. In handling conflicts and crisis brought about by change, the force field analysis can help identify the different forces that bring about negative and positive feedbacks and reactions from people. Individuals are being asked to give up practices, relationships, attitudes, and sometimes emotions (Wilson, p. 218). In trying to resolve conflicts and crisis situations associated with planned changes, the force field analysis can reduce or remove the force that is causing the conflict situation. It can also stretch or add new forces to counter another force. In certain instances where conflicts cannot be resolved through the addition or removal of certain forces, changing the direction of these forces can be an alternative. If organisations are to put a new philosophy in conflict r esolution, then they are adding a new driving force. Managerial Approaches for Successfully Implementing Change It is a must for organisations undergoing change to create effective processes and approaches for the planning and management of change (Pieters, p.119). Managing change through the use of the force field analysis may inevitably bring forth new ways of identifying factors that can contribute to the success or failure of the change process. Management of change processes must consider not only short term goals but also long term ones. The force field analysis can be seen as the framework in diagnosing interrelationships between the intervening variables in the organisational setup. Management approaches in organisational change should not upset the equilibrium. Sometime, top level managements desire to achieve and see immediate results through increased profits and productivity by increasing the driving forces can breed different sets of restraining forces. A manager that is autocratic and imposes high working standards and discipline on the entire organisation can expect to achieve an immediate increase in output in the short term. However, new restraining forces may develop in the form of increased antagonism and hostility towards the manager and the organisation in general. It may generate discontentment, disillusionment, and increased resistance to change. By the time a new manager takes over, there would already be an increased activity related to the different restraining forces which can cause lower productivity and output. This new equilibrium may need a new set of managerial approaches in order to stabilize the situation. The manager may see the need t o increase output and productivity right away but may try another approach. He may not immediately increase the driving forces but might even try to lessen the restraining forces by engaging in dialogs and other problem solving techniques. With the possible elimination of hostility and negative attitudes towards management, in the long term, the equilibrium (increased productivity) needed to attain a certain level of increased productivity may begin to be achieved through increase in skills and commitment to organisational objectives. It is also important to develop the habits of participative work since it is likely possible that the identification of the different forces can come from the different levels of the organisation (Harvard). Specifically, some of these approaches are the following: Push the decision making down to the lowest possible. The identification of the root causes of problems and the possible solutions to these problems can be found on those that are in the frontline. Begin sharing information freely. By sharing information freely, members of the organisation are encouraged to share their own problems and experiences. Make communication a two way street. It is important to talk and listen at the same time. Eliminate unnecessary symbols of hierarchy and unequal status. These symbols can come in the form of executive lunch rooms and parking spaces. Encourage participatory management. It is important to keep in mind that everyone is also capable of managing different aspects of their life. Get into the trenches with frontline employees and encourage other managers to do the same. This management approach would be construed as a way of bridging the gap between management and the workforce. Give people practice in collaborative work between functions by attacking projects and problems through cross-functional teams. This approach encourages more interaction and communication not only between management and the employees but from among the employees themselves. Help people see the why of change, and work with them to discover the what. It is easy to explain and understand the need for change. What is difficult to understand and see is the why. There are interlocking problems and complex issues that need to be simplified for every individual to see. With respect o cultural change, the following steps and approaches should be considered: Uncover beliefs and values. Acknowledge, respect, and discuss differences between core values and beliefs of different sub cultures within the organisation. Look for incongruencies between conscious and unconscious beliefs and values and resolve by choosing those to which the organisation wishes to commit. Conclusion: It is assumed that in any situation, there are driving and restraining forces that influence any change that can occur. Organisations that are planning some form of changes need to be able to adopt a specific change model that would address most of the issues and problems that would be associated with it. The force field analysis can be a good model for change. This analysis provides a lot of opportunities for organisations contemplating on change to view different situations and identify different sets of forces that can directly influence the change process, conflict and crisis resolution, and managerial approaches to these changes. It also allows the organisation to weigh these forces and adopt priority measures based on the strengths of these forces. In general, it means that the organisation has gotten into grips with the problems that they are currently experiencing and have thought of all the consequences of all the possible solutions. Driving forces tend to initiate change while restraining forces tend to decrease or even stop the driving forces from initiating change. The current setup of todays organisations and the way they adapt to changing environments influenced by a lot of factors and forces makes the force field analysis one of the best models in managing and implement ing organisational change. The harsh reality of life nowadays encourages the removal of restraining forces rather than develop overpowering and driving forces. These strategies provide one of the strongest analytical tools yet for organisational change. Bibliography Duck, Jeanie (2001), The Change Monster, Crown Business, New York. Harvard Business Essentials (2003), Managing Change Transition, Harvard Business Carter, L et al (2001), Best Practices in Organizational Development and Change, Wiley, San Francisco. Kanter, Rosabeth (1992), The Challenge of Organizational Change, Free Press, Canada. Nutt, Paul (1992), Managing Planned Change, McMillan, Singapore. Pieters, Gerald (2000), The Ever-Changing Organization: Creating the Capacity for Continuous Change, Learning, and Improvement, St. Lucie Press, Florida. Wilson, Graham (2000), Problem Solving, 2nd edn, Kogan Page, London. Jenkins, David (1949), Force Field Analysis Applied to a School Situation, Retrieved: May 30, 2005 from http://www.crossroad.to/Quotes/brainwashing/force-field.htm. Force Field Analysis, Retrieved: May 28, 2005 from http://www.pyswww.com/mtsite/forcefield.html. Force Field Analysis, Retrieved: May 30, 2005 from http://www. Asem.org/conferences/2004/conferenceproceedings/koplyay150.pdf Team Building: Force Field Analysis, Retrieved: May 28, 2005 from http://www.accel-team.com/techniques/force_field_analysis.html Sustainable Change Management, Retrieved: May 29, 2005 from http://www.challengequest.com/pdf/sustainable_change_management.pdf Organizational Culture: Change Process, Retrieved: May 30, 2005 from http://www.soi.,org/readaing/change/process.shtml